• Onsite consultation

Once you have scheduled an onsite consultation with us for a specific date and time, you can count on us to be punctual. We respect the value of both your time and ours. During the appointment, a knowledgeable member of our team will visit your home to discuss ideas and layouts with you. We will go over the scope and specific areas of focus, our design process, timeline, expectations and goals, and budget range. We take measurements for both areas and elevations as well as document images of the area. Back at the office we prepare your design. At Globe Green, we understand that each project is unique and requires a personalized approach. 

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• Design Approval

We develop your design and provide you with both 2d and 3d renderings via email or in person to determine if/what changes are needed. We make sure your design is perfect before sending out the final proposal.

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•  When you are ready to move forward with your project

Once you have carefully reviewed and comprehended the final proposal, you may contact us via phone or email to proceed with the project. We are thrilled to know that we align with your desires and requirements. This marks the beginning of an exciting journey!

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• Added to the Calendar

You will be added to our team Calendar, and we will inform you of our approximate wait time. We cannot provide exact dates due to obstacles such as weather and potential project modifications. We aim to keep everyone within a 3-6 week timeframe from approval to installation start.

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• While you wait for your date to arrive

Now is the time to start selecting colors for your patio if you haven't already. Although we have provided catalogs to assist you in this process, we suggest visiting the supplier we provide to you in your estimate letter, to view the products in person. Catalogs can be misleading due to filters and edits, whereas seeing the products in person provides a more accurate representation. Our supplier's knowledgeable staff understands our clients and the pavers we frequently use, and can guide you in selecting the appropriate color and brick type for your home. They will also inform you of any cost differences for upgraded colors and sizes. We are transparent about pricing, and the estimate you received covers all paver types and colors presented during the consultation. Any upgrades will incur an additional cost equal to the difference.

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• Around 2 weeks before the start date

We will reach out to you shortly with an updated start time and request all necessary information regarding your selections, as we are now only a couple weeks away, weather permitting. If you have any questions beyond this point, please do not hesitate to ask us.

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• Materials will be ordered and delivered to your house

Upon receiving your material selections, we will proceed to order from one of our suppliers and arrange for direct delivery to your home. Depending on the order's size, it may arrive in separate deliveries, and we may also handle material pickups. It's important to inform us of the preferred placement location for the pallets of pavers, as they may sit for a week. Although some homeowners may worry about theft when leaving it near the street, we have not encountered such an issue before. We employ machines for every job to facilitate moving the materials.

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• We will contact you a day or 2 before we begin

Now that we are getting closer to the start date, we will contact you a day or 2 before we begin the job. From here, we will send over the contracts via PandaDoc to your email. Review everything then you can digitally sign all the necessary documents. It is important you read through everything and understand all the notations. 

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• The day we start your project 

On the day of commencing your project, our team will arrive and review the details with you. If you are unable to be present and there is any uncertainty, we will maintain communication with you. This will ensure that we are all on the same page. The only requirements are access to water and electricity (hose spigot and outlets). You do not need to be at home during the project. We understand the importance of work, so please do not feel obligated to take time off. We are confident in our team's capabilities and achievements. If you wish for any updates, we can promptly send them to you via text or call.

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• Equipment and tools on site

Our team will bring along an equipment trailer and a skid steer to carry out work at your home, on occasions we will have a small excavator. The trailer is about 14 feet in length and is for storing tools, the skid steer is about the size of a car and is utilized for excavating and hauling materials around your property.. During the project, both will need to be parked either in your driveway or on the street. Once the work concludes for the day, the skid steer can also be stationed on the lawn close to the patio area. Our tools will be stored in the trailer or organized neatly in a designated tool area. In addition, medium-duty dump trucks will be present on the site to transport materials in and out of the location. These trucks, however, return back to the office along with the team each day.

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